**Source URL:** https://quality.veevavault.help/en/lr/54488/index.md # Completing Training Assignments All _Training Assignment_ tasks in your **My Tasks** view require an eSignature to indicate you have read and understand the material. Some _Training Assignments,_ however, require additional actions such as passing a quiz or attending an instructor-led training session. You can access assignments via the [Learner homepage](/en/lr/66151/), your [My Tasks view](/en/lr/879/#MyTasksView), or a link in a [notification](/en/lr/71440/). Training assignments and quizzes can be accessed in mobile device browsers. Users with [delegate access](/en/lr/15015/) cannot take quizzes for or complete _Training Assignments_ on behalf of another user. ## Accessing Training Assignments on a Mobile Device You can access _Training Assignments_ with a mobile interface using either a mobile device browser or the [Vault Mobile app](/en/lr/71324/). When viewing an assignment with multiple documents in the mobile interface, tap **View Training** to start viewing documents or to resume where you left off. When viewing a document, you can tap **Next** to progress to the next document. Assignments that can be completed in the mobile interface display a **Complete** button, which becomes available once all requirements in the assignment have been met. The mobile interface also includes the following functions: |Icon|Function| |--- |--- | |exit|Gives you a choice to either return to your Vault homepage in the desktop interface, or to log out of Vault.| |close|Returns you to the assignment description and document list.| |info|Displays document data such as the Name, Version, and Effective Date.|
### Mobile Limitations Workflow tasks that require field input on completion are not supported for training assignments on mobile interfaces. ## Completing a Document Training Assignment {#completing-a-read-and-understood-training-assignment} If a Vault document training assignment does not have an associated quiz, you can complete it with the **Complete Training** button: 1. Navigate to the [Learner homepage](/en/lr/66151/) or your _My Tasks_ view. 2. Click a _Training Assignment_ task. 3. Review all provided training material. If the assignment includes multiple documents, they are listed on the task page. Materials may be required or optional ([supplemental][3]) and include documents, videos, or [e-learning content][1]. 4. Click **Complete Training**. 5. Complete the fields in the _Complete Training_ dialog. 6. Click **Complete**. If your security role permissions do not permit viewing one or more of the required documents in the assignment, the document will not appear, and you will be unable to complete the assignment. In such a case, contact your training administrator. ### About Supplemental Materials {#about-supplemental-materials} [Supplemental Materials](/en/lr/627041/) are training-optional documents included in an assignment to provide context to the required materials. For example, a training-required SOP references a job manual with step-by-step instructions, and so the manual is included in the assignment for optional review while you read and confirm your understanding of the SOP. You can also note the manual's Vault Library location for future reference while following the SOP day to day.
### About E-Learning Training Materials {#about-e-learning-training-materials} You can view dynamic e-learning content by clicking **Launch Content**. The content launches in a new browser window and may include embedded interactive elements, such as quizzes. Ensure that you follow all instructions within the e-learning content and fully interact with the course before closing it. If you leave and return to the training, click **Resume Content** to pick up where you left off. E-learning content may include a session timer, which automatically logs you out of the content after a specified period. For some e-learning content, the browser must have Flash enabled. E-learning courses may not be optimized for a mobile interface. Check with your Admin to ensure the e-learning material you are attempting to view is mobile-optimized. ### Resetting E-Learning Course Progress {#resetting-e-learning-course-progress} Many e-learning courses specify the total number of times you can attempt to pass a quiz. This information is configured within the e-learning course when it is created. If you reach this limit, Vault locks the course and prompts you to contact an Admin to [reset](/en/lr/73388/#reset-course-progress) your progress.
### About Training Focus Time When [enabled](/en/lr/926382/), Vault tracks how long you spend viewing documents within a given Vault Document Training Assignment. To do this, Vault uses your browser to collect the total amount of time (in seconds) you spent focused on the Learner task page, up until it is _Complete_. This information can be used by a Training Admin and other stakeholders to analyze training trends. ## Completing a Training Assignment With a Quiz {#completing-a-training-assignment-with-a-quiz} Your training assignment may require you to complete a quiz, indicated by a **Take Quiz** button on the task page. To complete an assignment with a quiz: 1. Navigate to the [Learner homepage](/en/lr/66151/) or your _My Tasks_ view. 2. Click a _Training Assignment_ task. 3. Perform the necessary training. This may include reviewing all provided training materials or attending instructor-led sessions. 4. Click **Take Quiz**. If there are limited attempts for the quiz, Vault displays the number of remaining attempts next to **Take Quiz**. 5. A pop-up displays information about the quiz. Click **Continue** to begin the quiz, or **Cancel** to return to the document. 6. Introductory or reference material may be provided. Click on an available item to open it in a new browser tab. 7. Read each question carefully, and select answers for each question. 8. When you have answered all the available questions, click **Review**. 9. If you are satisfied with your answers, click **Complete** to finish and submit the quiz for [scoring](/en/lr/544901/#quiz-scoring). The results of your quiz determine the next steps, as described below. ### About Failed Quizzes * The red banner at the top of the page tells you your result, including your percentage score, your point total, and the required passing percentage. * Below the ribbon, each question is displayed with its point value and the points you earned on the question (zero points if you answered incorrectly). * When your answer to a question was incorrect, an X appears next to your answer. Depending on the quiz set-up, you may be able to view the correct answer. * Click **Retake Quiz** to return to the document, where you may click **Take Quiz** to try again. * If quiz attempts are limited and you have failed the quiz too many times, the quiz locks and cannot be reattempted until a specified time period has passed or it is [unlocked by a Training Admin or manager](/en/lr/544901/#unlocking). ### About Passed Quizzes * The green banner at the top of the page tells you your result, including your percentage score, your point total, and the required passing percentage. * On incorrect answers, you are shown the correct answer with a green arrow. * Feedback may be provided for each question. * Click **Exit Quiz** to return to the document, where you are prompted with a _Complete Training_ dialog. Complete the required fields and click **Complete** to complete the training. ## Completing a Classroom Training Assignment {#completing-a-classroom-training-assignment} To complete an assignment with classroom training: 1. Navigate to the [Learner homepage](/en/lr/66151/) or your _My Tasks_ view. 2. Click a _Classroom_ _Training Assignment_. If your assignment allows self-registration, the next page lists the available classes and details for each. Review the details, select a class, and click **Register** if there is an open spot or **Waitlist** to add yourself to the [waitlist][6]. If you click the assignment after you are registered for a class, the task page appears, listing class details and class session schedules, along with any documents used as class materials. 3. Optional: From the assignment card on the Learner homepage or while self-registering, click **Add to Calendar** to add the class to your Google or Outlook calendar. You can also use the Outlook calendar option for any calendar which uses the ICS format. 4. If necessary, review the provided class materials. 5. Attend the scheduled class. Depending on the course configuration, the instructor may record your attendance for the session, or you may be required to scan a QR code or access an attendance link to [record your attendance][4]. 6. If the class has an associated quiz, wait for the instructor to issue the quiz, then click **Take Quiz**. See detailed instructions about [taking a quiz][2]. 7. If the class requires an eSignature to acknowledge that you attended the class, click **Complete** in the task banner on the _Classroom Training Assignment_, or [complete the task](/en/lr/972/#complete) from your _My Tasks_ view. Select the eSignature **Verdict**, enter your **User Name** and **Password**, and click **Complete** to complete the task. Some training may have multiple sessions. If the training has multiple sessions, repeat the above steps for each remaining session. Once you attend all sessions and complete any required quizzes, there is nothing left for you to do. When the class is complete, Vault automatically determines whether your _Training Assignment_ record moves to a _Completed_ state or a _Did Not Complete_ state. ### About the Waitlist {#about-waitlist} When self-enrolling in a _Classroom Training Assignment_ with a full roster, you can add yourself to the waitlist. Click **Add to Waitlist** to add yourself to the session's waitlist. To remove yourself from the waitlist, click **Remove From Waitlist**. The system displays when you are on a session's waitlist on both the self-registration page and the assignment card on the Learner homepage. Vault sends you a notification if you are moved from the waitlist to the roster. If a _Classroom Training Assignment_ does not have a specified maximum number of attendees, waitlist functionality is disabled and you can self-enroll in the assignment regardless of the current number of attendees. ### About Session Attendance {#about-attendance} In some classroom training sessions, the instructor may record attendance, or attendees may be required to mark themselves present by scanning a QR code or clicking an attendance link. If the Instructor sends you a QR code or attendance link, scan the code or click the link to acknowledge that you attended the class. When you scan the QR code or access the attendance link, the _Classroom Training Assignment_ is opened in a browser window and a message is displayed that indicates that your attendance has been recorded. You may be prompted to enter your credentials if you are not logged into Vault. The QR code or attendance link only works if you are registered for the session. ### About eSignatures {#about-esignature} Some classroom training sessions require you to record an eSignature to acknowledge that you attended the class. Once you or the Instructor record your attendance, Vault assigns you an eSignature task. You can complete the task by clicking **Complete** in the green task banner on the _Classroom Training Assignment_, or by [completing the task](/en/lr/972/#complete) from the _My Tasks_ view. You must record your eSignature before your _Classroom Training Assignment_ can be set to _Completed_. ### About Classroom Training Sessions When your training assignment includes classroom training but there is not yet a session scheduled for the course, you may receive an email and notification when a session has been scheduled. Clicking the notification will take you to the classroom training assignment. Vault also sends you an email and notification when an Instructor updates the session's date or time. Depending on your Vault's configuration, you can use the **Add to Calendar** link to add the class to your Google or Outlook calendar. You can also use the Outlook calendar option for any calendar which uses the ICS format. ### Changing a Class Registration If you have previously registered for a class and need to change your class selection or cancel the registration, you can do so from the assignment's task page. Your available options differ depending on whether your class still allows self-registration at that time: * If your class allows changes to registration, you can click **Manage Registration** to return to the class selection page. Choose another class and click **Register** to switch your registration to that class, or click **Cancel Registration** to remove yourself from the roster for the current class. * If your class does not allow changes to registration, contact your Training Administrator. ### Classroom Training on Mobile When accessed in a mobile interface, _Classroom Training Assignments_ display read-only course information and allow you to review class materials. ## Completing an External Training Assignment {#completing-an-external-training-assignment} External training assignments involve activities that occur outside of Vault, such as a seminar or certification training held by a third-party organization. To complete an external training assignment: 1. Navigate to the [Learner homepage](/en/lr/66151/) or your _My Tasks_ view. 2. Click an _External Training Assignment_. The task page appears, listing details for the training. Note whether you will need proof of completion, such as a certificate. 3. If necessary, review the provided training materials. 4. Attend or otherwise perform the external training exercise, obtaining proof of completion if necessary. 5. Return to the _External Training Assignment_ task page. 6. If the training requires proof of completion, click **Upload** to attach a file with the necessary proof. 7. Complete the fields in the _Complete External Training_ dialog. 8. Click **Complete**. If the assignment requires proof of completion, another user may review the submitted proof and either approve or reject it. If that user rejects your proof, the external training assignment will reappear in your _My Tasks_ view with any notes regarding the verdict. You can upload the corrected proof and complete the task following the steps above. ### External Training on Mobile When accessing an External Training assignment in a mobile interface, you can upload any necessary files to the assignment by tapping the **Upload Proof** button. ## Completing GCP Certification Assignments {#completing-gcp-certification-assignments} In [Study Training](/en/lr/7357221/), site Learners using [VeevaID](/en/lr/548356/) can submit proof of Good Clinical Practice (GCP) certification in one sponsor Vault and automatically re-use the same proof to complete GCP training in another sponsor's Vault. With your initial consent to share, Vault [automatically copies][7] this proof to each of your subsequent _External Training Assignment_ for GCP collection, allowing for individual sponsor review in their Vault without requiring you to retake a course or submit redundant evidence. To submit your GCP certification: 1. Navigate to the [Learner homepage](/en/lr/66151/) or your _My Tasks_ view. 2. Click your _External Training Assignment_ for GCP. The task page appears, listing details for the training. Details may include instructions for completing sponsor-specific GCP training. 3. Click **Upload** and select one file indicating proof of completion. 4. Click the **Complete Training** button. 5. In the dialog, populate the **Evidence Completion Date** and select **Yes** to **Consent to Share** the attached file in other sponsor Vaults. If you select **No**, the proof is retained for that assignment only, and you will be required to repeat this process for all future GCP training in other sponsor Vaults. 6. Select the **Verdict** and click **Complete**. 7. Vault opens a new VeevaID browser tab. Enter your VeevaID credentials and click **Log in**. 8. Vault refreshes the assignment page to indicate **Assignment Submitted** and separately notifies a reviewer to accept or reject the submitted proof. Once accepted, Vault marks the assignment _Completed_. In the meantime, you can click on the file name to view it, or select to remove and replace it. If rejected, repeat this process accordingly.
### About GCP Certification Transfer & Exemption Requests {#about-gcp-certification-transfer-and-exemption} When you consent to share proof of GCP certification, Vault automatically relays the proof to other sponsor Vaults when you are assigned a GCP-specific _External Training Assignment_ in those Vaults. The record page for such assignments indicates **Completion Detected**, and Vault automatically assigns a review task to the sponsor reviewer. You can view the transferred proof of completion by clicking **View Details** next to **Exemption Request**. Once Vault loads the record page, click the filename within the **Attachments** panel. * To upload a new item of proof prior to review, click **Cancel Request** from the assignment page. Vault refreshes the page and unlocks the **Upload** button. * If the document meets your expectations, you do not need to do anything further, unless Vault notifies you that the reviewer rejected the request. * When a sponsor reviewer rejects the request, Vault refreshes the assignment back to its original _Assigned_ state so that you can repeat the upload process. ## Completing an Evaluation Training Assignment {#evaluation} Evaluation training assignments typically involve training and an evaluation that occurs outside of Vault, and for which you will need to coordinate with a trainer, referenced here as an Evaluator. Often, _Evaluation Training Assignments_ have [prerequisites](/en/lr/68195/) like safety information and SOPs, which you must complete prior to the evaluation training. To complete an evaluation training assignment: 1. Navigate to the [Learner homepage](/en/lr/66151/) or your _My Tasks_ view. 2. Click an _Evaluation Training_ assignment. The task page appears, presenting the learning objectives for the course and any additional information or documents your Training Admin has chosen to provide. * When configured, you may also be required to select from a list of prospective Evaluators by clicking the pencil icon in the task's **Training Details** panel. You can select up to ten Evaluators, and you can change the selected Evaluators any time before clicking **Complete** on this page. 3. Once ready for the evaluation, coordinate with your Evaluator or Training Admin to schedule a time outside of Vault. 4. After performing the training, your Evaluator may have specific instructions for you. 5. If you have passed the training, navigate to the assignment's task page and click **Complete**. If you did not pass the training or need to repeat it, coordinate with your Evaluator or Training Admin to determine the best next steps. ## Submitting an Exemption Request {#submitting-an-exemption-request} You may be permitted to request [exemption](/en/lr/735722/) from certain assignments, based on your organization's requirements and the related _Training Requirement_ setup. When available for exemption, an assignment card's **Begin Training** button includes a dropdown to **Request Exemption** directly from the Learner Homepage. You can also click the **Request Exemption** button from a _Training Assignment_ record. When requesting an exemption: * You are prompted to enter a **Reason**, **Evidence Completion Date**, and **Proof of Completion**. These may be optional or required depending on the assignment. * Vault sends the request to a Training Admin or other role for review, and you'll receive a Vault email and notification when the request is accepted or rejected. In the meantime, you can **View Details** from the assignment page. * When accepted, Vault marks your assignment as _Complete_ and cancels the training task. * When rejected, your assignment remains in the _Assigned_ state. You can re-request an exemption by repeating the steps above. This can be done at any time prior to completing the assignment. You cannot take a quiz, view e-learning content, or otherwise complete an assignment with a pending exemption request. To cancel a request and unlock the assignment, select **Cancel Request** from the assignment card's **Begin Training** button, or from the assignment page.
## About Training Prerequisites {#prerequisites} When attempting to access a _Training Assignment_, Vault may inform you that the assignment has incomplete prerequisites. Vault automatically unlocks the assignment once you have completed all prerequisite _Training Assignments_, or after a specific amount of time has passed. ## About Substitute Training Assignments {#substitute} Training configurations may include training assignments that can be substituted for others. Depending on how your Training Admin has configured your training system, this type of substitution may occur automatically, or with additional input from you upon clicking into an assignment. The _Choice Available_ label on the Learner homepage lets you know if you'll be asked to choose between assignments. Click the assignment on the Learner homepage or via your My Tasks view to see a list of all available options. Click the arrow next to each choice in the selection panel or dialog to view details such as the assignment duration or due date. ## About Curriculum Outcomes When your organization's training program requires Learners to complete training in a certain area before you are granted access to that area in Vault, [Curriculum Outcomes](/en/lr/627014/) can automatically perform these updates when you complete all _Training Assignments_ within a given _Curriculum_. By default, Vault processes Curriculum Outcomes every hour, however your Vault Admin may increase the hourly interval. For example, if you are assigned a _Curriculum_ to train as a DCC Change Authorization Approver (as part of the QualityDocs [Document Change Control](/en/lr/42152/) process), Vault automatically expands your permissions to access these privileges in Vault upon completing all assignments in the related curriculum. Depending on how a Training Admin defines the outcome, your capabilities within Vault may change such that you: * Receive additional _Training Assignments_ upon assignment to additional _Learner Roles_. * Can view additional document types and versions, such as a document at version 1.1 in the _In Approval_ state. * Recieve tasks for workflows, such as a task to complete an on-the-job training [evaluation][8]. [1]: #about-e-learning-training-materials [2]: #completing-a-training-assignment-with-a-quiz [3]: #about-supplemental-materials [4]: #about-attendance [5]: #about-esignature [6]: #about-waitlist [7]: #about-gcp-certification-transfer-and-exemption [8]: #evaluation