External collaboration within the Supplier Change Notification process enables organizations to not only receive and immediately begin processing notifications of changes from Suppliers and partners, but to seamlessly interact with their key contacts at those organizations to confirm understanding of the issues. They can triage and assess the impacts of those changes all within Vault, as part of a configured, controlled lifecycle and workflow.
External Collaboration on a Supplier Change Notification does not require that your partners send emails directly to Vault, and will work even in configurations where the Supplier Change Notification record is created manually by a member of your organization.
An example configuration might make your process for tackling Supplier Change Notifications look something like this:
Learn the basics about using external collaboration. This feature requires configuration by an Admin before use.