The Audit Room application page provides an intuitive interface for audit team members to create, review, respond to, and fulfill requests for a specific audit. Initiating the Enter Audit Room action from an Inspection record navigates you to the Audit Room page. From this page, you can access and view requests, their status, and priority, customizing your view with search modifiers or applied filters. From within the Audit Room, you can drag and drop cards representing Inspection Requests to advance a request through its lifecycle.

Audit Room

Audit Room Header

This section includes the name of the Audit Room, instantiated upon launching the Audit Room page from an Inspection record.

If available, click the icon in the top right corner to refresh the request cards displayed, preserving any applied filters or search terms. This button becomes visible when Vault detects changes to existing requests or new requests. Vault prompts you to refresh every 15 minutes.

If available, click the icon to navigate to a Scribe Notes document. The Scribe Notes button is not visible if no document is selected for the Scribe Notes field on the parent Inspection record.

Audit Response Team View

The Audit Response Team View displays the status of each request and prioritization indicators. This view organizes Inspection Request records in card form in columns according to their lifecycle states, indicating the number of requests in each state. The view displays them in order of priority (high, medium, or low) and then alphabetically by request number.

Click the chevron arrows at the top of each column to expand and collapse request cards in a particular lifecycle state.

Each request card displays the request’s name, priority, category, assignee, and a hyperlink to navigate to the record. If a request is unassigned, click Assign in the bottom right of a request card to assign a fulfiller. Alternatively, you can click the assignee’s name to reassign a request to another user.

Within this view, you can drag and drop one (1) request card at a time to advance an Inspection Request through its lifecycle. Dragging and dropping a request card into another column executes a state change for the Inspection Request record. Vault may display an error if the record does not satisfy entry criteria before proceeding to the next state. Request cards must enter the Fulfilled state before proceeding to Published. If you move a request card from the Fulfilled state to Published, Vault reminds you in a dialog before publishing the request, and all associated documents and attachments, to an Inspector. Only members of the Front Office can publish a request.

You can search for a specific request from the search bar. If there are no Inspection Requests for a particular audit, the view displays that no items were found.

Filter Panel

Click the filter () icon to filter the request cards shown by their lifecycle state, priority, category, or assignee.

Assigning Requests

On the Audit Room page, you can click Assign in the bottom corner of a request card to assign it to a particular user. In the dialog, choose an Assignee from the drop-down list and click Save. Upon saving, the system updates the request card with the name of the newly assigned user.

Adding Scribe Notes

Audit team members can use Scribe Notes, live-collaboration Microsoft Word documents, to log notes related to the audit collaboratively. Multiple users can view these notes in real time. To utilize Scribe Notes, your Admin must enable Collaborative Authoring in your Vault.

To contribute to an existing Scribe Note, click the icon in the top right corner of the Audit Room page. Vault navigates you to a document linked to the parent Inspection record. From here, you can utilize collaborative authoring to gain access to the document. The Scribe Notes button is not visible if there is no document selected for the Scribe Notes field on the parent Inspection record.

Publishing Requests

You can publish an Inspection Request record via the Publish to Inspectors action on the record or from within the Audit Room by dropping the request card into the Published column. Only members of the Front Office can publish a request. You can only transition a Published request to a fulfilled, canceled, or closed state, upon which the Inspector loses access to that record.

Vault reminds you in a dialog before publishing the request, including all associated documents and attachments, to an Inspector. In the dialog, click Publish to proceed with publishing. If you do not have the required permissions to publish the record, Vault does not complete the state transition and informs you in a dialog. Upon publishing, Vault automatically grants the appropriate Inspector(s) limited access to Vault using VeevaID.

Admins must configure role-based permissions on the applicable lifecycles. Vault displays an error message if the minimum permissions are not assigned at the object or field level to a user who attempts to access the Audit Room page.

In addition, your security profile must grant the following permissions to access the Audit Room page:

Type Permission Label Controls
Security Profile Object: Audit Ability to view, create, edit, and delete Audits.
Security Profile Object: Inspection Request Ability to view, create, edit, and delete Inspection Requests.
Security Profile Object: Inspection Request - Document Ability to view, create, edit, and delete the record linking an Inspection Request to a document.